 We make your dreams come alive.
What does
a Maintenance Plan include:
What does a Maintenance Plan include?:
• One visit every month to check the computer system, clean and maintain the Computer and accessories.
• Forward planning of maintenance visits to prevent time conflicts with what you or your staff is doing.
• Advance reminders of maintenance visits.
• One Free Emergency call out per month (non accumulative).
Repair Facility
Your computer can be repaired on-site or off-site, depending on the problem. Technical help and support is just a phone call away. You can also bring your PC to our office for repair where we provide a free initial evaluation of the problem.
Quality, Service and Value
We provide quality and value service. Citec Asia provides native Thai and English speaking technical support, service and advice.
Response Time
Our response time is normally less than 4 hours for maintenance customers (during business hours). Our service area includes the Chiang Mai City area within the Super Highway ring road.
Call us on 053-895104 to check if you are in our service area.
If our Technician is unable to repair on-site within 1 hour, the machine is returned to our workshop for repair.
One Call Support
One single call to our Service Department is all it needs to ensure prompt service.
Forward Purchase Planning
Citec Asia can assist your forward planning by evaluating your PC(s) and we will advise you on the condition and lifespan. We will tell you honestly if you need or don't need to consider replacement hardware.
Maintenance Plan Cost
| No. of Machines |
Total Annual Cost |
Cost per PC |
Monthly Payment |
| 1 |
6000 |
500 |
500 |
| 2 |
10800 |
450 |
900 |
| 3 |
16200 |
450 |
1350 |
| 4 |
21600 |
450 |
1800 |
| 5 |
27000 |
450 |
2250 |
| 6 |
30600 |
425 |
2550 |
| 7 |
35700 |
425 |
2975 |
| 8 |
40800 |
425 |
3400 |
| 9 |
45900 |
425 |
3825 |
| +10 |
48000 |
400 |
4000 |
| +15 |
Ask for quote |
|
|
| For
additional computers/printers/monitors, ask
for a quote |
Contact our Help Desk for any problems with your computer via E-mail or Telephone - 9:00 A.M. to 5:00 P.M. Monday - Friday.
Tel: 053-895104 Ext: 15
Have confidence with qualified technicians and a company that values quality, service and value.
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